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The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
What is the processing time?
The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3-5 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
*If you would like to cancel a back ordered item in your order, simply send us your request by submitting a ticket, we will get back to you within 24 hours.
Worldwide Shipping
| Shipping Method | Shipping Time | Shipping Fee |
| Standard | 10-15 business days | $9.99USD |
* The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes.
Note for taxes:
For most countries, you do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.
Dear valued customers,
Thank you for your continuous support and trust in westerntreads. As we usher in the new year, we hope you have a joyful time ahead.
In order to provide our team members with an opportunity for rest and rejuvenation,westerntreads will be on vacation from February 10th to February 17th. During this period, we will temporarily suspend some product shipment services. As a result, some products purchased between these dates may experience delays in shipping.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. Please plan your shopping needs accordingly so that we can serve you more promptly when we resume normal operations.
Our online customer service will still be available during this period, and you can reach out to us at any time. We will do our best to address any queries or concerns.
Once again, we appreciate your understanding and support. Wishing you a prosperous and healthy new year.
Please stay tuned to our website and social media pages for the latest updates and announcements during the vacation period.
Wishing you a delightful holiday season!
Best regards,
The westerntreads Team
